Privacy Policy

David Linaker – The Connected Life Privacy Policy

Introduction

This Privacy Policy outlines how David Linaker – The Connected Life ("we", "us", "our", or "the Company") collects, uses, and protects personal information from users who access our website at www.davidlinaker.com (the "Site") or otherwise share personal information with us (collectively: "Users").

The responsible authority for data protection under the General Data Protection Regulation (GDPR) (EU 2016/679) and other applicable data protection laws is:

David Linaker – The Connected Life

Ettrick House

Homington

Salisbury

Wiltshire

SP5 4NG

United Kingdom

Email: david@davidlinaker.com

Phone: 07984 546223

Your Rights Under GDPR

As a user, you have the right to:

Access the personal information we hold about you
Request a copy of your personal information in a structured, machine-readable format
Request corrections to inaccurate or incomplete information
Request erasure of your personal data ("right to be forgotten")
Object to processing of your personal data in certain circumstances
Request restriction of processing under certain conditions
Lodge a complaint with a data protection authority if you believe your rights have been violated

If you wish to exercise any of these rights, please contact our Data Protection Officer (DPO) at david@davidlinaker.com.

Retention of Data

We retain personal information only as long as necessary to:

Provide our coaching services
Comply with legal obligations
Resolve disputes
Enforce our policies

Once data is no longer needed, we securely delete or anonymise it.

Legal Basis for Processing Data

We collect and process personal data based on the following legal grounds:

Contractual necessity – To provide coaching services to you
Legitimate interests – To manage and improve our business operations
Legal compliance – To meet legal and regulatory obligations
Consent – Where applicable, for email marketing or other voluntary interactions

By using our Site, you consent to the collection and use of your personal information as outlined in this Privacy Policy.

What Information Do We Collect?

We collect two types of information:

1. Non-Personal Information

This includes anonymous data such as:

Browser type and version
Operating system
Pages visited on our Site
General website usage statistics (no personally identifiable data is collected)

2. Personal Information

This includes:

Contact details: Name, email address, phone number, physical address
Coaching information: Notes from coaching sessions, goals, and progress
Payment information: Processed securely by third-party providers (we do not store full payment details)
Marketing preferences: If you subscribe to our emails, we store your consent and preferences

How We Collect Your Information

We collect information:

When you voluntarily provide it (e.g., booking a coaching session, subscribing to emails)
When you use our Site (e.g., cookies for basic functionality)
From third-party service providers (e.g., email marketing tools, payment processors)

Associate Coaches & Data Handling

David Linaker – The Connected Life may work with associate coaches who help deliver coaching services. These coaches may have access to relevant client information only as necessary for providing coaching sessions.

All associate coaches:

Are bound by strict confidentiality agreements
Follow GDPR-compliant data protection policies
Do not retain or process data beyond coaching sessions

If you have concerns about data shared with an associate coach, please contact us.

How We Use Your Information

We use your information to:

Provide coaching services and respond to inquiries
Improve our services and website functionality
Send coaching-related updates and content (if you opt in)
Ensure compliance with legal obligations

We do not sell or rent personal data to third parties.

Data Sharing & Third-Party Services

We work with trusted third-party providers for essential business functions, including:

Website hosting and security – Hosted by Wix which provides infrastructure for our Site. Wix may process limited technical data to ensure website functionality.
Email marketing – Managed via Mailchimp, which stores and manages email subscriptions and marketing communications. You can unsubscribe at any time.
Payment processing – Payments are securely processed by Paypal and GoCardless. We do not store your full payment details; all transactions are handled through their secure systems.

All third-party providers comply with GDPR and data security standards.

Analytics & Site Tracking

We use Google Analytics to monitor general website performance, such as which pages are most visited. This data is anonymous and does not include personal identifiers.

We do not track IP addresses, store user browsing history, or collect data for personalised tracking.

Cookies & Tracking Technologies

Our Site uses cookies to improve functionality. By using our Site, you agree to the use of cookies, including:

Essential cookies – Required for the Site to function properly
Performance cookies – Help us understand overall website usage (anonymous)
Marketing cookies – Only used if you opt into email marketing

You can disable cookies via your browser settings, but this may impact site functionality.

International Data Transfers

Some third-party service providers may be based outside the UK/EU. If data is transferred internationally, we ensure:

Transfers only occur to countries with adequate data protection laws
Providers sign Standard Contractual Clauses (SCCs) for data security

Marketing & Communications

If you opt into marketing communications, we may send:

Coaching insights and resources
Special offers and event invitations
Updates about our services

You can unsubscribe at any time using the link in our emails or by contacting us.

Data Security

We use industry-standard security measures to protect your data, including:

Encrypted data storage
Secure third-party providers
Restricted access to sensitive information

If you suspect a data breach, contact us immediately at david@davidlinaker.com

Third-Party Websites

Our Site may contain links to external websites. We are not responsible for their privacy practices and recommend reviewing their policies separately.

How to Contact Us

For any data protection inquiries, please contact our Data Protection Officer (DPO) at:

Email: david@davidlinaker.com

Phone: 07530 007163

If you have concerns, you can also contact the UK Information Commissioner’s Office (ICO) or your local data protection authority.

Policy Updates

This Privacy Policy may be updated periodically. Changes will be posted on our Site, and the latest revision date will be displayed.

Last Updated:20/03/2025